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Privacy & Security

Your Privacy

We are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. Better Earthing respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth).

Security Policy

We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, SSL encryption, passwords, anti-virus software, and email filters act to protect all our electronic information.

We do not store credit card information, we securely submit credit card information to eWay which processes and encrypts payments in a secure PCI-DSS environment.

Third parties

We will not sell, distribute or lease your personal information to third parties. We may however use data in a general sense without any reference to your name, your information to create marketing statistics, identify user demands, and to assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and its services but not for any other use.

User Feedback and Other Submissions

If, at your request, you send certain specific submissions (for example contest entries), or without our request you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (Collective, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, inflammatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these terms and conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of Better Earthing or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

For more information see our terms and conditions.

If you believe that any of the information we have about you is incorrect or incomplete, please email us as soon as possible at support [at] betterearthing.com.au