Better Earthing Shipping
Shipping within Australia
Products are shipped between Monday and Friday within Australia, except on public holidays. We dispatch the same or the next day from receipt of payment from our home base on the Gold Coast with flat rate shipping fees regardless of quantity or weight.
Choose from $10 standard flate rate (via Aramax, Couriers Please or Australia Post) OR $20 Express (Australia Post Express).
Please note all parcels to Perth are shipped Australia Post and take 5-8 business days to be delivered.
Shipping to New Zealand
We have two express shipping options to New Zealand: EMS Express and DHL Express.
For post office boxes or RD addresses (regional delivery), please select EMS Express.
Dispatch is the same or next business day after your order is placed. Tracking is emailed to you on the day of dispatch. Your goods are covered for any loss up to the point they are delivered or signed for.
EMS Express is a flat $25.00 AUD regardless of quantity or weight. This is a premium postal service delivered from Australia via New Zealand Post to any NZ address or Post Office Box. Shipping time from Australia is 3-7 business days.
Importing Better Earthing products & customs into New Zealand
When entering your order online and you enter a New Zealand shipping address, all our website prices will reduce by 1/11th and become Australian GST free. Prices on our website are shown in AUD $.
All shipments UNDER NZ $1,000 (please check current AUD$ equivalent) for our ‘Made in Australia’ goods are NZ customs and GST free. There are no import costs payable.
For orders/ shipments OVER NZ $1,000, you will have to pay import fees (15% GST plus a NZ$60 customs handling fee made up of Import Transaction Fee $33.03 plus Biosecurity System Entry Levy $26.45) when the goods arrive in NZ. The courier company selected will notify you of the payment details before they dispatch your goods from their NZ Customs holding area.
If your order is over $1,000 AND for more than one person, you can make separate orders/shipments for each person (ie split your larger order), so that you do not unnecessarily exceed the $1,000 amount per shipment and pay customs fees.
If your order is over NZ$ 1,000 and customs is payable, there is NO added 5% duty on our Australian-made goods into NZ, nor NZ-made goods into Australia under an ANZ trade agreement.
For more information, please contact Better Earthing on 09 887 0912.
Express Shipping to Asia (Hong Kong, Singapore, Malaysia, Indonesia)
Products are shipped to Asia from Australia by EMS Express every business day for a flat $50.00 AUD regardless of quantity or weight. Tracking is emailed to you on the day of dispatch. Your goods are covered for any loss up to the point they were delivered or signed for.
Enter the country in the address field and our website prices will reduce by 1/11th and become Australian GST free. Prices on our website are shown in AUD $. For any import fees that you need to pay on imports into your country, please see https://www.simplyduty.com/import-calculator/There are no import costs payable.
For Malaysia, all our bedding products are 0% customs under HS Code 6302 39, and only 10% import sales tax is payable by the receiver.
Delivery times below are to your address from dispatch. Dispatch is the same or the next business day after your order is placed.
- 2 to 6 business days to Singapore,
- 4 to 7 business days to Hong Kong
- 10 to 20 business days to Indonesia
- For Malaysia please contact us for a shipping quote.
Express Shipping to Canada
We dispatch the same or the next business day after your order is placed. Your goods are covered for any loss up to the point they are delivered or signed for.
Express EMS for flat $50 AUD regardless of quantity or weight. Normal delivery time is 4 to 8 business days via Express EMS from the day we dispatch. EMS is a premium service delivered to any Canadian address or Post Office Box.
When you enter a Canadian shipping address and our website prices will automatically reduce by 1/11th and become Australian GST free. Prices on our website are shown in AUD $.
Orders are subject to Canadian duty & customs, which usually totals around 30%. For further details see https://www.simplyduty.com/import-calculator/